Privacy Policy

Welcome to HotelsNearMeInKerala.com ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.

1. Information We Collect

Information You Provide

• Name, email address, phone number when you create an account or make a booking
• Payment information (processed securely — we do not store card details)
• Messages or enquiries submitted via our contact form
• Reviews or feedback you submit about properties

Information Collected Automatically

• Browser type, device type, IP address, and pages visited
• Geolocation data (only with your explicit permission, used to show nearby hotels)
• Cookies and similar tracking technologies

2. How We Use Your Information

• To process and manage your hotel bookings
• To send booking confirmations and updates via email
• To personalise your experience and show relevant hotels
• To respond to your support queries
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

We use cookies to enhance your browsing experience. These include session cookies (deleted when you close your browser) and persistent cookies (stored until deleted). You can disable cookies in your browser settings, though some features may not work correctly.

4. Data Sharing

We may share your information with:

• Hotel partners — to fulfil your booking (name, contact details, arrival date)
• Payment processors — to complete transactions securely
• Service providers — who assist in operating our platform (e.g. cloud hosting)
• Legal authorities — if required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your password is encrypted and we use HTTPS across our entire website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at privacy@hotelsnearmeinkera.la.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of the site after changes constitutes your acceptance.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: privacy@hotelsnearmeinkera.la
Address: Kochi, Kerala, India — 682 001